When there was a problem in the e-mail system at Marsh & McClennan in the World Trade Center, someone would call Joseph Sisolak at home in Cobble Hill, Brooklyn, no matter what the hour. Mr. Sisolak, a 35-year-old senior vice president in charge of the e-mail system, would listen but would not hand out an answer. He would tell the caller to think the problem through, a technique that colleagues said made them better at their jobs.
'He just wanted to do the best he could,' said his wife, Suzanne. 'I think that’s why golf appealed to him so much. You had to keep score.'
Husband and wife took up golf three years ago, and last summer they played every weekend. Last spring, he joined 20 other men on an annual golf outing to Myrtle Beach, S.C. He was the newcomer, and he brought his enthusiasm to the game. When he parred a hole, he would dance around. He was so excited that he asked to return. Now next spring’s getaway has a name: the Joseph Sisolak Memorial Outing.